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Frequently Asked Questions

  1. If I sign up, is there a long-term contract? No. When you sign up you receive the The Ultimate Listing Presentation and The NEW Ultimate Listing Presentation e-books. You also receive a one year license to use the List-EZ.com document generation website, and Traffic: How to Sell Fast and Net More e-book with unlimited distribution rights to retail clients for one year. Finally, you receive unlimited personal coaching in the use and implementation of my system for a year. Your List-EZ website license, your distribution rights to Traffic: How to Sell Fast and Net More and your personal coaching will automatically renew annually unless you choose to cancel. You may cancel at any time and for any reason.

  2. What if I need help? Contact customer service. Our List-EZ coaching staff is there to make you successful using our system. You have unlimited coaching included in your license fee, so use it! That's why they are there..

  3. How can I be sure your listing approach works? Try it. I receive letters almost every day from agents around the world — literally hundreds since The Ultimate Listing Presentation was first released — and amazingly, they always fall into one of two categories: First, there is the "Oh my God! This is amazing…" letter. I get lots of those from agents who try the approach and have remarkable success with it. I'm really glad that my approach has resonated with so many listing agents, and more importantly, that it's allowed them to raise their level of practice and ultimately serve their clients better. At the end of the day, that's what makes it worthwhile, from my perspective. But then there is the "Matt, it sounds like a great approach, but…" letter (always indicating some reason why it will not work in their market). I get reasons from average sale price, to inventory size, to the economy, to market peculiarities, to commission trends in their market, and so on. For those agents, this approach will never work. It can't because they have convinced themselves that it won't, and so they won't even try it. The funny thing is that there has never been a single letter that said, "Matt, I've tried your approach, just like you taught it, and I am not having any success." Not one! In over five years! Sort of makes you wonder, doesn't it? The fact is that this approach has worked in every market where it's been tried. So all I ask of you is that you give it an honest shot. If you do, you'll be amazed at how well it works.

  4. I'm not a geek. Is the document generator website hard to set up? No. We realize that most agents are not tech-savvy so we have designed it to be set up by even the most un-tech-savvy agents. We also include unlimited List-EZ coaching to make sure you are successful. Be sure an take advantage of the free training.

  5. I like listing in person. Do I have to list over the phone to use the website? No. In fact, some agents prefer old fashioned printed listing agreements. All of these tools are optional and there to make my listing system easier for you to implement.

  6. I prefer doing a traditional CMA. Will your approach still work? Yes. I teach a very unique and accurate way of doing a CMA, but you are welcome to use whatever works best for you. The key is finding the reasonable range of value for the subject property. If your way does that and you prefer it, use it.

  7. How does List-EZ website work? Easy. Login to your List-EZ admin page and scroll to the bottom of the page to the "List-Ez Settings" section and set your commission rate and your term. This activates your List-EZ website. Send your clients the link (URL) and they can fill out the listing information on your website and enter into a legally binding listing agreement online. No more mailing, hand delivering, or emailing contracts for signature. This allows you to list over the phone.

  8. How do I contact FavoriteAgent.com? We have a support team that typically responds to inquiries within minutes. Simply email our support team at Support@List-EZ.com and someone will reply to your support ticket very quickly. You can also login to your List-EZ admin page and find the "Support" link at the top of the page.

  9. What if my credit card fails? If your credit card fails to process, your technology is deactivated and you are notified of the failure by email. You will have to login and update your credit card information to reactivate your account.

  10. My listing contract is different from the one on List-EZ.com. Because we license this website to agents in many different jurisdictions, we have developed a universal listing agreement in our document generator website that is legal in all 50 states and Canada. If you are uncomfortable with this contract, you are welcome to use your local contract.

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